Shipping policy
Thank you for choosing HOMINEST for your shopping needs. We strive to provide exceptional customer service, including efficient and reliable shipping services. Please review our shipping policy below to understand our procedures, options, and guidelines.
- Delivery Timeframe
a. For Orders within Delhi NCR Region:- Delivery within Delhi NCR will take approximately 3 to 5 business days.
- Please note that this timeframe excludes public holidays and weekends.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
- Delivery for orders outside Delhi will take approximately 7 to 10 business days.
- Please note that this timeframe excludes public holidays and weekends.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
- Processing Time:
- Once your order has been placed, we will begin processing it promptly.
- Processing time may vary based on the availability of the item(s) and order volume.
- You will receive an email confirmation with tracking details once your order is processed and ready for shipment.
- Shipping Methods and Delivery:
- We offer multiple shipping methods, including standard and expedited shipping, to cater to your needs.
- The available shipping options and their associated delivery times will be displayed during the checkout process.
- Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances such as weather conditions or customs delays.
- Shipping Destinations:
- We currently offer to ship in India only.
- The eligible destinations will be provided during the checkout process. If your location is not available for shipping, we apologize for any inconvenience caused. We are continually working to expand our shipping coverage.
- Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- The exact shipping cost for your purchase will be displayed during the checkout process.
- Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
- You can also track your order by logging into your account on our website and navigating to the order history section.
- Delivery Attempts:
- Our shipping partner will make multiple attempts to deliver your order.
- If they are unable to deliver the package after the specified attempts, it will be returned to our warehouse.
- Please ensure that the shipping address provided is accurate and accessible during the delivery timeframe.
- Undeliverable Packages:
- In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, we will make reasonable attempts to contact you for an alternative address.
- If we are unable to reach you or if an alternative address is not provided within a reasonable timeframe, the package may be returned to us. In such cases, a refund minus any applicable shipping charges and return fees will be issued to the customer.
- Order Cancellation or Modification:
- If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, provided the order has not been shipped.
- Once your order is shipped, it will not be canceled. You need to return it after receiving your item within 3 days. For more information please visit our Refund Page:- https://www.shophominest.com/policies/refund-policy
Please note that this shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay updated on any modifications.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you.
Thank you for shopping with HOMINEST!